Most of orders take 1-3 business and 3-7 business days to process.

Once we created shipping labels, meaning is that order is ready to pick up by carrier. It takes about 24-48 hours to move all packages

Please e-mail wholesale@ktsupply.com for products which you are missing. Our support agency will get back to you within 24 hours.

Please take a photo on damaged part and send a proof at wholesale@ktsupply.com. Our support agency will get back to you within 24 hours.